Privacy policy

Maisons Vaudésir hosts private stays in Chablis, Burgundy, France. For this website, we act as the data controller for personal data you provide when you contact us, request information, or book a stay.

You can reach us at contact@maisonsvaudesir.fr.

Depending on how you use the site, we may process:

• Contact details such as your name and email when you send a message through the footer form.
• Booking details such as guest name, email, stay dates, and payment status when you reserve through Stripe Checkout.
• Guest hub information you choose to share before arrival, such as arrival time or notes for your hosts.
• Technical data such as IP address, browser type, device class, and pages visited when analytics cookies are enabled.
• Cookie preferences stored in your browser.

We process personal data only where we have a lawful basis:

• Contract: to manage direct bookings, payments, confirmations, and guest communications related to your stay.
• Legitimate interest: to respond to enquiries, secure the site, prevent abuse, and improve performance when you accept analytics cookies.
• Consent: for optional analytics cookies and for contact messages where you confirm agreement with this policy.
• Legal obligation: where accounting, tax, or consumer rules require us to keep certain records.

We keep data only as long as needed for the purpose collected:

• Contact messages remain in our admin inbox while we handle your enquiry and for a reasonable period afterwards.
• Reservation and payment records are kept for the stay lifecycle and for legal, tax, and accounting obligations.
• Analytics events tied to performance monitoring are kept in operational logs according to our monitoring provider retention settings.
• Cookie consent choices are stored for up to 12 months unless you clear them earlier.

We do not sell personal data. We share it only with service providers that help us run the site and bookings:

• Stripe for secure payment processing and fraud prevention.
• Resend for transactional emails such as booking confirmations and contact notifications.
• Railway and our monitoring tools for hosting, logging, and uptime checks.
• Google for admin and editorial sign-in only; guest booking does not require a Google account.

These providers process data under their own terms and, where applicable, standard contractual safeguards.

If you are in the European Economic Area or the United Kingdom, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data you provided where portability applies.

You may also withdraw consent for analytics cookies at any time by choosing Essential only in the cookie banner or by clearing site cookies in your browser.

To exercise your rights, email contact@maisonsvaudesir.fr. You may also lodge a complaint with your local data protection authority. In France, this is the CNIL.

For privacy questions or requests, contact us at contact@maisonsvaudesir.fr or write to Maisons Vaudésir, Chablis, Burgundy, France.

We may update this policy when our services, providers, or legal requirements change. The date at the top of this page shows when it was last revised.